Terms of Use User agreement between the user (customer) and the Ferry Gate Way OnLine Inc. Please read these terms and conditions of use (Terms and Conditions) carefully before using this Site and making any booking. You consent to the Terms and Conditions when you use the Site, without qualification. If you disagree with any part of the Terms and Conditions, you may not use the Site in any way or make a booking. All booking enquiries should be directed to info@ferrytravel.com  or 1-800-686-0446 in North America; 1-604-733-9113 outside North America. The Site is offered to you by Ferry Gate Way OnLine Inc, whose registered office is at 2250 York, Suite 301 Vancouver BC Canada V6K 2C6. Changes to Terms and Conditions The Ferry Gate Way OnLine Inc reserves the right to change or update the Terms and Conditions relating to use of the Site from time to time without prior notice to Users. Continued use of the Site following any changes to the Terms and Conditions shall constitute your acceptance of such changes. Copyright and Trademarks This site and the content provided, including the text and graphics is subject to copyright laws and may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of the Ferry Gate Way OnLine Inc. You may however use content from this site for personal and non-commercial use. The material contained within the Site is the property The Ferry Gate Way OnLine Inc or its affiliates unless identified as belonging to third parties. The name Ferry Gate Way OnLine Inc and any other marks, logos and graphics of The Ferry Gate Way OnLine Inc displayed on the Site are registered trademarks The Ferry Gate Way OnLine Inc or its affiliates. Other company and product or service names displayed on the Site may be the trademarks of their respective owners. You agree that you will not transmit or transfer any Web pages, data or content found on this site to any other computer, server, Web site, or other medium for mass distribution or for use in any commercial enterprise. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of this site. Site Use You may only use this site to make legitimate reservations or purchases and shall not use this site for any other purposes, including without limitation, any speculative, false or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that you will not take any action that imposes a burden or load on the Site that The Ferry Gate Way OnLine Inc  deems to be unreasonable or disproportionate to the benefit The Ferry Gate Way OnLine Inc obtains from your use of the site. You agree that the travel services reservations facilities of this Web site shall be used only to make legitimate reservations or purchases for you or for another person/s for whom you are legally authorized to act.  You understand that over use or abuse of the travel services reservation facilities of the Web site may result in you being denied access to such facilities. The Ferry Gate Way OnLine Inc does not accept any liability in respect of your ability to access or use the site at any time, any interruption in that access or the failure to complete any transaction. The Ferry Gate Way OnLine Inc does not warrant that the Site is free from computer viruses, bugs or other properties that may cause loss or damage. Privacy Statement The Ferry Gate Way OnLine Inc is committed to protecting the privacy of its customers In order to provide ferry bookings The Ferry Gate Way OnLine Inc requires the submission of personal details including names, addresses, passport numbers and payment details to successfully complete a travel booking. This information is collected to comply with custom and coast guard regulations and is maintained on our database to enable us to amend, cancel or update your relevant information.  We absolutely do not share your information. Other information such a your credit card number is used only to the extent necessary to complete or amend your requested transaction - ie we use that card to collect payment from or refund to your credit card provider. All information provided to us is stored in a password protected environment and is available only to authorized personnel Site Content The Ferry Gate Way OnLine Inc provides general information on the Site for purposes of guidance only. Please note that The Ferry Gate Way OnLine Inc may at any time change any aspect of the Site or its content, including the availability of operators, features, information, database or content.  In particular, with respect to passports, visas, and vaccination requirements, The Ferry Gate Way OnLine Inc makes every effort but does not guarantee that the information is always up to date and it is your responsibility to ensure that you understand and comply with all relevant passport, visa, and vaccination requirements. The Ferry Gate Way OnLine Inc does not guarantee that the information on this Site (including without limitation prices, descriptions or dates) is free from errors or omissions but we will use all reasonable endeavors to correct any errors or omissions as soon as practicable once they have been brought to our attention. User Information You agree to be bound by the following obligations, including without limitation. You accept financial responsibility for all transactions made under your name or account. You warrant that all information you provide about yourself or members of your household shall be true and accurate. Links to Third Party Web Sites The Site contains hyper links to external web sites owned and operated by third parties. The Ferry Gate Way OnLine Inc has no responsibility in relation to the accuracy, completeness and quality of the information contained within such third party sites. Any and all contents on such third party sites do not reflect products, services or information provided by The Ferry Gate Way OnLine Inc. You should direct any concerns regarding external links to the site webmaster of such a site, unless the external link contains substantial errors, in which case it is requested that you direct comments info@ferrytravel.com Reservations Once a booking has been made on the Site and full payment recieved The Ferry Gate Way OnLine Inc, will issue you an immediate email noting your request and reiterating the details of your booking request. This will be followed by a 2nd email containing a confirmation number which you must present with relevant photo I.D. prior to boarding so you can receive your tickets. Bookings can be made by credit or debit card and credit card charges apply to certain cards. The Ferry Gate Way OnLine Inc will charge a minimum fee of $25 per amendment on any booking.  Cancellations may be subject to a 10% charge in addition to any charges by the ferry operator. All fares are based on the mode of transportation, vehicle type, size, number of passengers, route(s), departure times, travel period and dates of travel and are subject to availability. Some fares are subject to limited facilities or services including no onboard accommodation, the facility to take vehicles, dimension of vehicles, number of passengers or no facilities for pets. Please check before booking. Pets The transport of pets between the USA and Canada must be in accordance with the relevant requirements of the countries concerned and a fee is payable on some services. Please check before booking and always seek advice from your vet. The Ferry Gate Way OnLine Inc provides a virtual booking functionality and on completion & acceptance of your booking request you will instantly receive a reference number by email. This will be followed by a confirmation number which must be presented to the appropriate operator on check -in The Ferry Gate Way OnLine Inc reserves the right to vary the cost of fares according to changes in the market (e.g. currency fluctuations, oil prices and government legislation) or operator price rises. The Ferry Gate Way OnLine Inc is not liable if you miss your departure, misuse the terms of booking or, overstay the travel period your booking allows. All departure/arrival times are provided by the operator/s and are given in local time. It is advisable to check for departure time changes before departing. The Ferry Gate Way OnLine Inc cannot accept liability for any interruptions or changes to your travel due to adverse weather conditions or tidal conditions or other circumstances. Customer services will attempt to notify you of any serious conditions that may affect your travel, but please check the travel conditions before departure. The Ferry Gate Way OnLine Inc cannot accept liability for changes to the service including the use of alternate ships or the withdrawal of onboard facilities and services.