Typical Ferry Refund Wait times
Refunds and /or cancellations of a ferry passage typically take a minimum of 7 working days, and more often about 10 working days.
Banks and credit cards are always quick to charge but for whatever reason the refund process takes considerably longer.
A word of caution: Before calling your credit card /bank to complain about a perceived refund delay, first contact the company you made the booking with to find out how long the refund will take.
If a credit card investigation is started instead, all funds are frozen and the company you purchased the ticket from can not return your money until the investigation has completed.
Any investigation takes about 30 working days - so always try to resolve any refund issues prior to requesting an investigation.
Prince William Sound Ferry Service Accommodation
The Wednesday April
22nd MV Kennicott service has been cancelled and there will be a delay of service for Homer to
Kodiak on Saturday April 25th .
Alaska Marine has made these changes to accommodate ferry service around Prince
William Sound on Thursday April 23rd and Friday April 24th.
To accommodate the 5:00 AM
ferry departure, the Anton Anderson Memorial Tunnel will be open
from 1:00AM to 3:00 AM on the April 23rd.
For updated Alaska ferry schedules, click www.ferrytravel.com and select Ferry News from the top right banner.
Alaskas' M/V Matanuska Ferry Sailings Cancelled
Sailings starting Saturday
February 8th on the MV Matanuska have been cancelled due to ongoing mechanical issues.
The ferry is expected to return to service on Monday March 2nd.
For undated sailing schedules see ferrytravel.com
Seven Week Ferry Sailing Gap
Without ferry service for the last 3 weeks, Skagway continues to suffer as the Alaska ferry system struggles to keep its vessels in service after major budget cuts by the Dunleavy government.
Repairs to the M/V Matunuska, who last week suffered issues with the reduction-gear system & which will require drydock services in Ketchikan, has left Skagway with no scheduled ferry service until March 6.
The state has allowed those travelers on the Matunuska who are now stuck in Juneau as a result of the vessels' mechanical issues, to stay aboard at no cost. Complimentary food will also be provided.
Alaska Ferry Cancelled through to March 01
Sailings have again been cancelled by the Alaska Marine ferry system. Mechanical issue continue to plaque the MV Matanuska - this time, the issue is with the reduction gear system.
A drydock stay in the Ketchikan shipyard where the system can best be inspected is now scheduled. It is hoped that the system, which is covered under warranty, can be repaired quickly so that the ferry can return to service at the start of March
Aware of the travel needs in March, Alaska Marine is exploring options for alternative service in the event the ship is unable to return to service as planned.
The Banks (Credit Card Companies) Are Protecting You
Before booking a ferry it is a good idea to call your bank to advise that you are planning travel and will be making a ferry booking.
Ferry travel can be expensive & if the cost of the ticket is outside your normal spending pattern, your bank may decline your purchase & wait for you to call them to question the decline.
Although perhaps frustrating, it is important to remember that your bank is only protecting you.
Unexpected credit card declines can be avoided if you call your bank (credit card company) to advise them of your intended purchase prior to booking.
Ferry Fares are set by BC Ferries
BC Ferries set their seasonal ferry pricing at the start of the year. Travellers should never pay more than the price BC Ferries has set.
To ensure the best pricing use www.ferrytravel.com or call 1-800-686-0446
For example the following ferry Summer 2020 (01 May - 30 Sept) costs are applicable for :
Summer 2020 (01-May - 30 Sept)
Port Hardy - Prince Rupert ferry: vehicle* to 20' no higher than 7' $ 398.65; Per Adult $175.00 ,
Port Hardy - Bella Coola ferry: vehicle* to 20' no higher than 7' $336.10 ; Per Adult $ 169.26,
Prince Rupert - Skidegate (Haida Gwaii) ferry: vehicle* to 20' no higher than 7' $ 143.00 ; Per Adult $40.30
BC Ferry costs should always be quoted in Canadian dollars and BC Ferries not have taxes or service charges.
Big Savings on Ferry Bundles
Save serious travel dollars by adding a Victoria hotel stay when booking the Seattle Clipper ferry.
Most downtown Victoria hotels can be included in a Seattle-Victoria ferry bundle and prices are always guaranteed to provide a saving over booking transportation and accommodation separately.
e-Mail email@example.com or call 1-800-686-0446 for details.
Ferry Package Between Seattle - Victoria
- Scenic round-trip ferry from Seattle to Victoria
- 2-night hotel accommodations in Victoria
- 3-day Budget rental car
- Opportunity to explore some of the best historic
and modern gardens in North America!
(Admission to gardens not included, must be booked separately on own)
- PACKAGES FROM $277 PP/DO
Book early -1-800-686-0446- as this is a popular special & prices rises as space decreases.
Sailings Cancelled for the Matsnuska
Mechanical issues have forced the M/V Matanuska ferry sailings to be cancelled through 7 February, 2020.
Updates will be posted under Ferry News on ferrytravel.com
Alaska Ferry Change Notification For Homer - Kodiak
The April 22, 2020 ferry service between Homer - Kodiak (MV Kennicott) has been cancelled and service will be delayed on Saturday April 25.
Alaska Marine announced that the ferry schedule changes were made "to provide service around Prince William Sound on Thursday April 23 and Friday, April 24".Enable GingerCannot connect to Ginger Check your internet connection
or reload the browserDisable in this text fieldEditEdit in GingerEdit in GingerEnable GingerCannot connect to Ginger Check your internet connection
or reload the browserDisable in this text fieldEditEdit in GingerEdit in Ginger
Taste Of Spring at Butchart Gardens
Board the Seattle- Victoria ferry at 8:00am and before treating yourself to a very special High Tea, spend the day exploring Butchart Gardens' colourful & fragrant indoor garden .
Then hop the dedicated bus back to the city in time to board the return ferry to Seattle at 5:00 pm
Service Cuts and Fare Increases For Alaska Ferries
Deep ferry service cuts and fare hikes is the only way to drastically reduce the annual subsidy the system needs to operate, say state officials
The State operated Alaska ferry system currently operates as a sub-agency of the Department of Transportation but if providing ferry service toady at roughly 2018 levels, the ferry service would require a $68
million state General Fund contribution.
That $68M contribution - something the Dunleavy government is not prepared to approve, is 40% more than
the current budget combined with an overall 25% increase in
fares over 2018 rates.
To get help or book summer passage into /out of Alaska visit www.ferrytravel.com or call 1-800-686-0446Wet'suwet'en Hereditary Leaders Protest Coastal GasLink Pipeline
In solidarity with Wet'suwet'en hereditary chiefs, a portion of the Swartz Bay ferry terminal north
of Victoria, B.C. was blocked this morning.
The demonstration caused the 7am sailing between Swartz Bay and Tsawwassen to depart 2 ½ hours late
and the 11 a.m. sailing out of Swartz Bay to be cancelled.
Demanding respect for Wet'suwet'en sovereignty, the demonstration focuses on pushing back Coastal
GasLink's 670-kilometre pipeline being built from B.C.'s northeast to
Mechanical issues have caused the Alaska Ferry to be delayed in Bellingham
The Alaska ferry MV Matanuska is now expected to depart Bellingham WA at 5pm on Thursday, January 23rd.
This mechanical delay will impact both the Matanuskas' arrival & departure times in Ketchikan, Wrangell, Petersburg, Juneau, Skagway, Haines, and Sitka.
Alaska anticipates the ferry will return to its regular Bellingham - Ketchican on Wednesday, January 29, 2020, at 6 p.m.
Alaska Reinstated Prince Rupert as a Port of Call
After much speculation, Prince Rupert BC will continue to be a port-of-call connecting the Alaska ferry system to British Columbia
Severe ferry budget cutbacks by Alaskas' Dunleavy government in the fall of 2019 resulted in a much diminished Alaska ferry service & while it appeared that Prince Rupert would be cut from the summer 2020 ferry routes operated by the State, a reprieve was announced early this week.
Summer schedules and fares for all 2020 Alaska ferry sailings are expected to be posted on www.ferrytravel.com early in February.
Newest BC Ferries Arrived at Ogden Point on 18 Jan 2020
Called Island Class ferries, BC Ferries new battery-powered hybrid-electric vessels will commence service on the Campbell River-Quadra Island & Nanaimo Harbour-Gabriola Island routes early this spring.
The ships are rated as being among the most
efficient and quiet in the world; and each Island Class ferry is expected to
have a service life of 40+ years.
The new ferries, which will carry up to 47 vehicles & 300 passengers and crew, are expected to provide the BC Ferry Corporation with a 10-20% saving in fuel costs.
Long Wait for Alaska Summer Schedules Nearly Over
After months of budget restriction negotiations, the State of Alaska has at last provided a preliminary 2020 ferry schedule.
Although the fares are increasing and the sailing frequency to many ports has been reduced, it appears the Prince Rupert ferry service has been added back into the mix.
It is anticipated that the full 2020 Alaska ferry schedule will be posted and available for booking on www.ferrytravel.com within the next 2 weeks.
For immediate information help call 1-800-686-0446
2020 Ferry Alaska Bookings Have Started to Rise
If planning to ferry to Alaska in 2020, be aware that as a result of the States' new dynamic pricing policy ( prices go up as ferry space diminishes), many route prices are already starting to climb.
Today saw a $250 increase in travel from Bellingham to Wrangle for the 1st Jan, 2020 sailing
To try to secure the best possible pricing As people book the price can go up but when people cancel the price on a particular sailing can go down
BC Ferries Zero-tolerance Policy
On October 15th a passenger at the Langdale
Ferry terminal forced a BC Ferry employee to jump out of the way of his vehicle. A one year travel ban has been handed to a man for reckless driving .
On October 17th a person threatened to get a gun and
go back to the Horseshoe Bay ferry terminal. That person has also
received a one-year ferry travel ban.
Under the law the BC Ferries has the right to refuse passage to anyone who threaten other passengers, the crew or terminal staff.